Can I cancel my subscription?
If you subscribe through our website, yes. If you’re not satisfied for any reason, you can get a refund. First, sign into your account at cheftap.com. Then at the top of the screen, click Settings, and then Subscription. From there, you can follow the instructions to request a refund.
If you subscribe via iTunes, we cannot offer a refund because Apple does not allow refunds.
What happens if I cancel my Pro account?
If you cancel your Pro subscription or choose not to renew, your account will revert back to a Basic account. All of your recipes will stay in your account and in the app, but if you’re over the 100 recipe limit, you won’t be able to add any more recipes to your collection.
Is my payment information secure?
Payments are completely secure. ChefTap does not handle payments, so your credit card information is never stored on our servers. We use stripe.com for all of our transactions. Stripe takes the payment information over their HTTPS connection, processes the charge and then gives us a customer ID that we use for any support issues. We never even see your credit card information.
In addition, our entire site is protected with an SSL certificate. If you go to any page that has your recipes or personal information, you will see the familiar lock icon that indicates that the site is protected: